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Ralph Lauren Made Communications a C-Suite Job. Where Is Brand Leadership Heading?

5 mins

On October 28, Ralph Lauren Corp. promoted Ryan Lally to chief brand communications officer. The role is new. Lally had been senior vice president of global public relations and brand communications, and he has worked with the company for more than 20 years. He will continue to report to David Lauren, the chief branding and innovation officer.

The scope is the part we would read closely. Lally oversees fashion, brand, home and lifestyle communications, talent and entertainment partnerships, and experiences and events. He is charged with driving influence, brand relevancy and desirability across the portfolio worldwide.

Public relations, celebrity partnerships and live events used to sit in different places at most consumer brands. Here they share one chair, at the officer level, next to the person who also owns branding and innovation.

What Changed, And What Did Not

The reporting line did not move. Lally was already David Lauren’s direct report, and WWD says he will continue to be. So the promotion is not a new boss. It is a bigger title and a wider box.

It is being framed as bringing public relations, partnerships and brand experiences into a broader communications structure, connecting them with the company’s marketing, advertising and brand-building. Ralph Lauren appears to be positioning communications as a central component of its broader brand strategy.  David Lauren’s own comment, as quoted, praised Lally’s “stewardship of and deep understanding of the brand.” He called him “a key architect of how people around the world experience Ralph Lauren,” and said he works closely with the marketing and advertising teams.

What This Tells Anyone Hiring In Today’s Business-to-Consumer Landscape

Three shifts sit under a single org chart change.

Cultural relevance is now a leadership assignment, not a campaign. Ralph Lauren put “influence, brand relevancy and desirability” in one executive’s job description. In our experience, brands that leave those outcomes spread across PR, social, events and a talent agency tend to get coverage without a point of view. One owner means one narrative, and one person who can say no when a partnership does not fit.

The communications chair is moving toward the brand chair. Lally reports to the executive who owns branding. He does not report to a general counsel, a CFO or a corporate affairs head, which is where communications often sits at larger companies. Most brand-led consumer companies do not draw the line this way. Lululemon for example has two seperate roles chief communications officer and a chief brand officer, with the CFO covering brand in the meantime. Ralph Lauren sits at the opposite end: communications is a brand function with its own officer.

Internal promotion is a choice about continuity. Twenty-plus years at one house is a long time. A candidate like that carries the tribal knowledge: what the company said in 2008, which partnerships worked, which collaborators still pick up the phone. An outside hire brings fresh relationships and has to learn the house. Ralph Lauren chose the archive. For a brand built around a founder’s world view and nearly 60 years of consistency, that fits.

What To Do With It

If you run a consumer brand, check where PR, talent partnerships and events report today. If three different leaders own them and none of them owns the outcome, you probably have a gap between what the brand says and what it does in public.

If you are a communications leader, the title ladder is shifting. A head of PR who also owns partnerships and experiences has a better case for an officer title than one who only manages press. Build the case with scope, not tenure.

If you are hiring for one of these seats, write the job description around the outcome (relevance, desirability, influence) and name the three or four things the person has to own on day one. Then check whether the candidate has run live events and talent deals, not only press. A press operator and a partnership operator are often different people.

What We Are Watching

Whether other houses copy the structure within the year. Whether Ralph Lauren names an effective date or backfills Lally’s previous seat. And how the company describes this role on earnings calls, where leaders usually say what the structure is for. Our view is that the title is the least interesting part. The interesting part is that a 60-year-old brand decided communications deserves an officer who sits next to branding and innovation, and gave that officer the events and the talent deals too. That is a bet that a brand’s public presence is one job.

About The Talent Studios

The Talent Studios is a business-to-consumer focused executive search firm partnering with companies navigating growth, transformation and leadership change. We help consumer organizations identify executives whose capabilities align not simply with the roles companies have held historically, but with the business models, growth channels and organizational structures they are building next.